FREQUENTLY ASKED QUESTIONS

1. What is the format of the training?
Our sessions are delivered in class (face-to-face), with a recommended minimum of 10 participants and a maximum of 20.
Duration can range from a half-day (3 to 3.5 hours) to a full day (7 to 7.5 hours), depending on the chosen program.

2. Can the training be customized?
Absolutely. We offer ready-to-use training programs, but would be happy to co-create a tailor-made session based on your specific goals, brand universe, and retail challenges.

3. In which languages are the sessions available?
Our training can be delivered in French, English, or Spanish, depending on your team's needs.

4. Who are the sessions for?
These trainings are ideal for anyone working in the retail or luxury retail sector, or those looking to master the fundamentals of sales and customer experience in a premium environment.

5. What is the cost of a training session?
Our pricing is tailored to each project, depending on the format, number of participants, and specific goals. As we work closely with premium and luxury environments, we design bespoke programs that reflect your brand’s identity and operational needs.
Please contact us to discuss your objectives, we will be happy to provide a personalized proposal.

6. How do I book a training session?
A decision maker should contact Luxurhythm by phone or email as a first step. We then organize a visit to your boutique or offices, followed by a meeting with your management team to define your needs. In addition, the trainer will pay mystery visits to one or several stores to understand the environment and detect eventual challenges.
A quote and, if necessary, supporting materials will be provided after this initial consultation.